Privacy Policy
What information do we collect?
The Lift Project is committed to protecting the privacy of any information it collects, uses, holds and discloses about individuals. When users visit our site we collect the visitor’s IP address and browser user agent string to help spam detection. We may collect information such as browser type, or other statistical information as part of aggregated data to help us gather statistical information about the visitors to our website and how they use the website on an anonymous, aggregate basis. However, we will not associate this data with your personally identifiable data. This information is not shared with any other individuals or parties.
Individuals who purchase their own access on our website provide their name and email address for login and communication purposes. This information is for login and communication purposes only, and is not shared with any other individuals or parties.
If you are registering for The Lift Project through a third-party organisation (eg, your workplace) we may ask for your name, email address, gender, age range, and employer name. This information may be shared with the registering organisation.
We collect your responses to an optional and anonymous post-course feedback survey. We do not associate the information collected from this survey with your personally identifiable data. Anonymous information may be shared with your registering organisation if applicable.
We collect your name, email address, and phone number if you provide it to us when visiting our website in connection with a competition, subscription, or contact request. Such participation is voluntary and you may choose whether or not to participate and therefore disclose this personal information. This information is not shared with any other individuals or parties.
We do not store your payment information. All credit card payment are handled through PayPal, which is a secure payment gateway that uses encryption to protect your financial information. Visit their website for more information about their privacy policy.
How we use your information
We use the information we collect about you in the following ways:
- to respond to requests from you, including those regarding sales and support.
- to provide you with course emails or campaigns, marketing emails, or newsletters.
- to contact you regarding functionality changes to our services or website
- to collect payment and bill for our services
- to carry out other purposes as disclosed to you through the website or found in any agreement between us and you.
- to process information for other purposes for which we obtain your consent.
How we share your information
We share the information we collect about you in the following ways:
- within our organisation, for internal business purposes and in compliance with this privacy policy.
- if you are registered through a third-party organisation (eg, your workplace) we may share your information with your registering organisation to reflect engagement. Your contact information is not shared with any other individuals or parties.
- if you are registered through a third-party organisation (eg, your workplace) we may share your anonymous post-course feedback survey information with your organisation to reflect engagement. We do not associate the feedback information collected from this survey with your personally identifiable data.
- we may de-identify your personal information so that it is no longer able to be associated with you, and use this anonymous engagement information for infographics, reports, and research. When submitting our feedback survey, you have the option to request that your information, including any de-identified data, be excluded from research.
Embedded content from other websites
Lessons on this site include links to videos, images, articles, etc. on external websites. These links are not a representation that we are affiliated with any third party. We do not control third party websites, applications or services, and we are not responsible for their actions. If you have concerns we encourage you to read their privacy policies to learn more.
When a user clicks on a link they are leaving our website and The Lift Project is not responsible for any data collected by external websites, payments made on external websites, or the content shared on these websites.
Data retention & security
When a user registers for The Lift Project on our website, we store the information they provide in their user profile. Contact us to edit or delete your personal information at any time (usernames cannot be changed). Website administrators can also see and edit your account information.
Your account information is stored even if you don’t renew your account each year – we save your lesson/quiz completions so you can pick up where you left off if you decide to resubscribe. If you don’t choose to resubscribe each year, your account becomes inactive until you choose to renew your subscription.
We take all reasonable steps to protect information we receive from you from loss, misuse or unauthorised access, disclosure, and/or alteration. Despite our best efforts, we cannot guarantee any method of transmission of information over the internet is 100% secure.
After five years we may permanently delete inactive accounts, including all course-related and personal contact information. This may involve de-identifying some information which we may retain for research purposes.
There are a number of measures taken by services we utilise (Siteground and WordPress) to ensure website security, including encryption, daily security scans, firewalls, and security testing. We encourage users to choose strong passwords and to log out of accounts after use.
Our LMS also protects user data through a combination of built-in features such as data encryption, secure user management, ensuring compliance, spam prevention, and content protection.
Your choices
You may opt-out of the collection of usage data by deleting your account with us. To delete your account, contact us as detailed at the end of this policy.
You may unsubscribe from any marketing and promotional emails at any time by using the ‘unsubscribe’ link in any email received from us, or by emailing us as detailed at the end of this policy.
You may update, correct, or delete information that you provided to us by contacting us as detailed at the end of this Policy.
You are not required to provide personal information to use our website or receive our services, but certain functionality will not be available if you do not provide personal information. For example, if you do not provide personal information, we may not be able to respond to your request, perform a transaction with you, or provide you with information that we believe you would find valuable.
You can disable cookies and other tracking technology – most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings.
Contact us
We reserve the right to modify this privacy policy at any time, however, should we change the privacy policy in a material way, a notice will be posted on our website.
If you have any questions or concerns, please contact us – contact@theliftproject.global or fill out the form on our website.